Quality Policy
KEY QUALITY CERTIFICATION AND TRAINING SERVICES LIMITED COMPANY Senior Management;
Managing and ensuring the sustainable development of ISO/IEC 17021-1:2015, ISO/IEC 27006:2015 standards and normative documents within the company,
Ensuring that Key Quality’s management system, policies, and objectives are understood by personnel at all levels,
Providing conformity assessment services in accordance with the laws of the Republic of Turkey and the countries it serves, ISO/IEC 17021-1:2015, ISO/IEC 27006:2015 standards, and normative documents, while guaranteeing the highest service quality conditions with the principles of independence, impartiality, competence, responsibility, transparency, confidentiality, sensitivity to complaints, and risk-based approach,
Following the latest versions of national and international standards, regulations, and normative documents in the scope of Key Quality’s certification activities to ensure sustainability and providing the most up-to-date information to customers,
Focusing on continuous customer satisfaction in service delivery,
Providing necessary internal and external training, conducting assessments and observations, and maintaining the personnel involved in certification activities at the required qualification level,
Establishing communication with national and international authorities, accreditation bodies, program owners, and expert committees for continuous improvement in the certification scope of Key Quality,
Adopting the development of new certification programs to offer as many integrated services as possible to meet customer needs as a core policy.
General Manager
05.01.2024
